Conditions of delivery
The delivery time for each order depends on several factors.
In order for the shipment to reach the recipient, we need time to prepare it for shipment (picking and packing), as well as the time needed for the courier company to deliver it.
We make every effort to ensure that parcels leave our warehouse within 48 hours from the moment the payment is credited to our account in the case of orders paid in advance as well as orders with the choice of deferred or timely payment.
However, there are unusual situations that cause delays in express delivery of goods. In each such case, the customer is notified immediately by e-mail or telephone.
When will the ordered goods reach the recipient?
Parcels within the country are delivered by a courier company within 7 working days.
In Poland, the cost of shipping is PLN 20 net. Orders from PLN 500 net are shipped free of charge. The courier company we work with is GLS for smaller parcels and Raben and Poczta Polska for pallet shipments.